Thank you

Terracotta Warriors FAQ

If your question isn't answered below, please contact us and we'll be happy to help.

Purchasing Tickets

Do I need to reserve tickets in advance to see China’s Terracotta Warriors?
Tickets are sold out for the final day of the exhibition, Monday, May 27. 

I have reserved timed tickets; can I come at a different time? 
You must use your ticket on the date it was purchased for. However, your ticket will be honored whenever you come to the museum on that day, so don’t worry if you’re running a little late. Timed tickets help us to manage the number of people in the galleries at busier times. 

I purchased advance tickets online. Do I need to print my tickets?
No; you can pick up your tickets from the admission desk in the front lobby. It can be helpful to bring your printed purchase confirmation, but photo id is fine.

Where can I pick up my tickets?
At the admission desk in the front lobby. Arrive 15 minutes before your entry time to pick up your tickets.

Does my China's Terracotta Warriors ticket include entry to the rest of the museum?
Yes, you can visit the exhibition and the collection galleries with your ticket to China's Terracotta Warriors.

Discount Admission

I have an Go San Francisco card; can I use this for China's Terracotta Warriors?
Where applicable, these cards include general admission to the museum. You can add China's Terracotta Warriors as an option when you purchase the card, or at the museum for $8 on weekdays and $10 on weekends.

I am a member of another museum. How do I purchase reciprocal membership tickets for the exhibition?
You can purchase these tickets onsite at the museum.

Corporate Membership

My employer has a corporate membership. Can I use this to see the exhibition?
Corporate partners who give at certain levels are granted free admission (including special exhibitions) for current employees. 

My employer does not have an id card. What id should I bring?
You can bring your business card (with your full name and company) and photo id.

How many tickets does my employer’s corporate membership entitle me to?
If your employer’s corporate membership includes free admission for all current employees, each employee may bring one guest free of charge.

Visiting the Exhibition

When should I visit to avoid lines?
China's Terracotta Warriors is less busy on weekday afternoons and Thursday evenings after 5 pm. On Thursdays after 5 pm, tickets are only $10.
How early should I arrive to sign up for a tour?
You should sign up for Terracotta Warriors tours at least an hour before the scheduled start time. Some tours fill up within an hour of the museum opening. Sign up at the information desk on the day of your desired tour.

Will the exhibition travel to other venues after the Asian Art Museum's presentation?
No, the Asian Art Museum is the final venue. Be sure to visit soon before the artworks return to China. 

Is photography allowed in the exhibition?
Yes, photography without flash is allowed in the exhibition. The use of tripods is prohibited.