Thank you

Member FAQ

Purchasing a membership

How can I join or renew?
There are four ways to join or renew:
  1. Purchase online
  2. Call 415.581.3740
    Office hours: Monday–Friday, 9 AM–5 PM
  3. Stop by the Member Desk or Museum Store at the museum
    Museum hours: Tuesday–Sunday, 10 AM–5 PM
  4. Mail a check made payable to “Asian Art Museum Foundation”
    Asian Art Museum
    Membership Department
    200 Larkin Street
    San Francisco, CA 94102
How do I add Lunar Society or Rhino Club to my membership?
Already a member? Give us a call at 415.581.3740. Not yet a member? Join today! You'll choose your membership level first, then add Rhino Club or Lunar Society.
How long is a membership valid?
A membership is valid for one year.

Who is eligible for discounted memberships?
We offer discounted memberships for Students ($50) and Teachers ($50); a current Student ID or proof of employment for current/retired Teachers is required as proof of status. We also offer a discounted rate for those who live Out of Region ($60), meaning 200 miles or more outside of the San Francisco Bay Area. We have three discounted senior (age 65+) rates: Senior Member ($69), Senior Member Plus ($89), and Senior Member Premium ($135). Visit our membership pages to view benefits for each level.

How do I upgrade to a higher member level?
You can increase your membership support any time by contacting the Membership team during office hours (Monday–Friday, 9 AM–5 PM) at 415.581.3740 or stopping by our Member Desk during museum hours (Tuesday–Sunday, 10 AM–5 PM). If you pay the full amount of the higher level, we will add 12 months to your current membership and immediately upgrade your member benefits. You may also pay the difference for the higher member level and keep your current membership expiration date.

Do you offer family memberships?
Yes, we offer our Rhino Club, a special membership just for kids! You can add Rhino Club to any membership level for $50 ($35 is tax deductible). With the Rhino Club add-on, all children in the family under the age of 18 are able to enter the museum for free. View our Rhino Club page for more details.

I would like to buy a gift membership for someone. How can I do this?
An Asian Art Museum membership is the gift that keeps giving all year long! You can purchase a gift membership online by selecting the gift icon, followed by the level of membership. You will not provide your gift recipient's information at the time of purchase. Instead, your confirmation email will include a gift voucher that you can forward or present to your gift recipient. Your gift receipt will then activate the voucher and provide his/her contact details to redeem his/her 12-month membership upon visiting the museum for the first time.

You can also purchase a gift membership by calling the Membership team at 415.581.3740 or visiting the Member Desk. Your gift recipient will receive a special gift packet in the mail within two weeks.

Can a membership be canceled or revoked?
Memberships are not refundable under any circumstances. While a membership cannot be canceled, a membership can be transferred to another individual's name under special circumstances, like an out-of-state move.

Memberships are revocable. The Asian Art Museum reserves the right to refuse or revoke membership and/or deny admission without refund for inappropriate conduct, such as selling complimentary member tickets or being disruptive to other visitors.

Member Cards

How long will it take for my membership materials to arrive in the mail? Can I still visit the museum without my card?
You will receive your new member card/s and tax acknowledgment letter in the mail within two weeks from the day of purchase. However, please note that during very busy times, like during the holidays or before a special exhibition opens, it may take longer. If you come to the museum before you receive your member card, check in at the Member Desk and present a photo ID, and you will be issued a temporary member card.

How many member cards should I have?
Member ($89), Senior Member ($69), Out of Region ($60), Student ($50), and Teacher ($50) receive one member card. All other membership levels come with two member cards.

How many admissions do I get with my membership? What about for member receptions and events?
Member ($89), Senior Member ($69), Out of Region ($60), Student ($50), and Teacher ($50) receive two free admissions per visit (the cardholder and one guest).

Member Plus ($119), Senior Member Plus ($89), Member Premium ($179), Senior Member Premium ($135), and Friend ($500) receive up to four free admissions per visit (the cardholder and up to three guests, or two cardholders and one guest each).

Patron ($1,000) receives up to six free admissions per visit (the cardholder and up to five guests or two cardholders and two guests each).

For all member receptions and events, admission is limited to two people, regardless of one's member level. Reservations are required unless otherwise noted. Please check your invitation for additional event details.

Can I give my member cards to family and friends to use at the museum?
No, member cards are nontransferable. The member cardholder must be present in order for the member guest to receive free admission.

When you (1) belong to the Member Plus level or above and/or (2) add Rhino Club or Lunar Society to your membership, you receive a one-time use Guest Pass good for admission for two people — great for when you have unaccompanied friends who would like to visit the museum for free.

What happens if I lose my member card?
You can request a one-time replacement member card at no charge. Call 415.581.3740, email members@asianart.org or visit us at the Member Desk to request a new card. Please let us know if you need one or both member cards replaced.

Member Benefits

What are the basic benefits of membership?
All members enjoy these core benefits:

Priority Access
  • Unlimited, free admission
  • Free tickets for all special exhibitions
  • Members-only line for quick and easy entry
Exclusive Events
  • Private Preview Days before exhibitions open to the public
  • Members’ morning viewing hours
  • Invites to monthly Tour, Talk & Tea
Special Perks
  • Subscription to Asian, the members’ magazine (see the current and past issues online)
  • 10% discount at the Museum Store (20% during Member Appreciation Days)
  • Free or discounted multimedia tours
  • Discount parking at the UC Hastings parking garage (376 Larkin St)
  • An unlimited number of guests during Thanksgiving week
What is a reciprocal membership?
Members at the Member Premium, Friend, and Patron levels receive reciprocal membership to 900 museums across the US with a current member card and reciprocal partner stickers. Learn more about our reciprocal membership program.

Why did you create Lunar Society?
According to our research, younger visitors are more pressed for time than ever, with even culturally-attuned audiences finding it hard to secure space in their calendars for work, family and socializing with friends. Research also reveals that simply not having someone to attend a museum or cultural activity with is one of the biggest barriers to showing up. We created Lunar Society to address these needs and to create a dynamic, unique series of programs that will appeal to new museum fans. While our target audience for Lunar Society is ages 21-45, there is no age restriction — the young at heart are encouraged to join and participate! Lunar Society is all about expanding the museum's base of supporters to join our already stellar group of committed patrons.

Can you tell me more about my discount on parking?
You receive a discount on parking at the UC Hastings parking garage when you have your ticket validated at the member desk (Tues-Sun during regular museum hours only). Here are the rates for members:

Asian Art Museum member rates:
0 - 1 hour: $3 (standard fee, no discount)
1 - 1.5 hours: $6 (standard fee, no discount)
1.5 - 12 hours: $8 flat rate

Nonmember rates
0 - 1 hour: $3
1 - 1.5 hours: $6
1.5 - 2 hours: $9
2 - 2.5 hours: $12
2.5 - 3 hours: $15
3 - 3.5 hours: $18
3.5 - 4 hours: $21
4 - 4.5 hours: $24
4.5 - 12 hours: $27

How do I find out about member events and museum programs?
Stay up-to-date on member events with the monthly Member E-news and by visiting our online calendar. As a member, you also receive the Asian magazine three times a year, which highlights special events.

How can I meet curators as a member?
Friends and Patrons are invited to special events with curators throughout the year, including our Curator's Choice lectures and opening receptions. Learn more about these upper levels of membership

Manage Your Membership Online

We are excited to announce that you can now manage your Asian Art Museum membership online! This new, easy-to-use website allows you to:

  • View your current membership status
  • Renew easily each year
  • Update your contact information
  • Securely store your credit card on file
  • Make a one-time or a monthly donation
  • Enroll in autorenewals
  • Register for events
To create your account, click here and use the email address you provided when signing up for a membership. Click “I forgot my password/don’t have a password.” You will be sent a temporary password via email. If you need any assistance, please contact us at 415.581.3740 or members@asianart.org. We are happy to help you set up your account.

Comments or feedback? Please let us know! We’ll continue to launch updates to enhance the website and its services.